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Contact Us

We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems about the price, product features, or suggestions etc... please contact us.




Our team is in the office Beijing Time (GMT +8) 8:30AM - 12PM Monday through Saturday
What's The Time Now In China?

If we are not in, please leave us a message below, we'll reply as soon as possible and no late than 24 hours.

ADDRESS City: ShenZhen, GuangDong
Country: China
P.C.: 518100


Frequently Asked Questions


When will I get response after making an enquiry?

We will get back to you in the next two business days after you make a request to us. If you cannot get a satisfied response, feel free to file a complaint either on PayPal. Mostly importantly customer rights are protected. We are confident that we have the ability to provide long lasting quality customer service.

Why I can't find your E-mail?

To ensure our emails are not treated as junk e-mail, please add to your contact list.

Will I be invited to visit your work places?

We plan to bring some students to visit our offices and warehouses experiencing how hard our staff works. Students can also learn the importance of providing quality customer service. Therefore, we welcome school visits.

Can I directly talk to your team leader?

I am sure our team leader would be pleased to talk with you. Simply state in email you want to talk with our team leader. Our customer representatives would forward the email to the leader.

How can I express my love with ChinaEshops.COM?

Write us more comments which will greatly help us grow. We are determined to provide the best consumer electronics promptly at lowest costs.