Frequently Asked Questions
When will I get response after making an enquiry?
We will get back to you in the next two business days after you make a request to us. If you cannot get a satisfied response, feel free to file a complaint either on PayPal. Mostly importantly customer rights are protected. We are confident that we have the ability to provide long lasting quality customer service.
Why I can't find your E-mail?
To ensure our emails are not treated as junk e-mail, please add firstname.lastname@example.org to your contact list.
Will I be invited to visit your work places?
We plan to bring some students to visit our offices and warehouses experiencing how hard our staff works. Students can also learn the importance of providing quality customer service. Therefore, we welcome school visits.
Can I directly talk to your team leader?
I am sure our team leader would be pleased to talk with you. Simply state in email you want to talk with our team leader. Our customer representatives would forward the email to the leader.
How can I express my love with ChinaEshops.COM?
Write us more comments which will greatly help us grow. We are determined to provide the best consumer electronics promptly at lowest costs.